Dec 20
2011

Christmas in the Schools

Christmas in Schools 7

From the people who ring the red bells for the Salvation Army to those who donate food items, assemble baskets, and deliver them to needy families, without helpers, Santa would need a bigger sleigh and a lot more time. The employees of TransCorr National Logistics pride themselves on being Santa’s go-to guys and gals. For the past four years, the TNL team has shopped for, wrapped, and delivered gifts to needy children at area schools during …
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Dec 13
2011

TransCorr is Growing, Which Means Kraker U is Busy

For the last two months, TransCorr National Logistics has really been growing! We are aggressively hiring in many U.S. markets. We have hired the first wave of new people for our new offices in Traverse City, Michigan, Green Bay, Wisconsin, and Cincinnati, Ohio.  They have brought on new customers and a lot of truckload and LTL freight. Before hitting the ground running, the new members of the team needed to learn how to talk the talk and walk …
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Dec 8
2011

Class 8 Truck Orders Up Over 45% in October 2011

Is the trucking industry starting to rebound and expand? Could be! The number of customer orders on new Class 8 trucks last month was 27,700 compared to the 18,891 ordered in this same time frame last year.  A truck is considered Class 8 if the gross vehicle weight rating (GVWR) is anything above 33,000 lbs, which includes all tractor trailer trucks.  These Class 8 truck orders rose by 46% in October of 2011 compared to the number sold in …
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Dec 6
2011

Three Keys to Delivering Excellent Customer Service

In life, there have been many situations that have made me want to bang my head against the wall, but none have been as frustrating as searching for a DJ and photographer for my upcoming wedding. Being in charge of a customer service department, I have lofty expectations of customer care. No matter how impeccable your service, your end product, or your reputation, if you are not able to respond promptly to a customer, you will lose their faith …
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Dec 1
2011

HOS: Where It’s At and How It’ll Impact Market Capacity

Business Sign: Hours of Operation

The Department of Transportation (DOT) misses yet another deadline on Hours of Service. How can the transportation industry prepare for the uncertainty of its eventual outcome and its impact on supply chains? The DOT missed their October 28 deadline for the announcement of the new Hours of Service (HOS) rules. There is no date as to when any new HOS rules will be announced. The saga of DOT inaction and uncertainty for carriers and shippers …
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