In life, there have been many situations that have made me want to bang my head against the wall, but none have been as frustrating as searching for a DJ and photographer for my upcoming wedding. Being in charge of a customer service department, I have lofty expectations of customer care. No matter how impeccable your service, your end product, or your reputation, if you are not able to respond promptly to a customer, you will lose their faith …
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About Jason Lacy
AKA Grizz. I learned the ropes of customer service while fighting in the trenches of the retail world. After a well-rounded education including IT and digital animation, I found myself in the world of logistics. I love the fast-paced environment that we work in here at TransCorr and the irregular challenges this market throws at you. I will forever be known as the TransCorr hire that walked in straight from the mountains of woodland forest. I’m happy to say that I have cleaned myself up since then.
Dec 6
2011
Three Keys to Delivering Excellent Customer Service
Posted in: Transportation Best Practices
(1 votes, average: 4.00 out of 5)
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